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Welcome to www.mysmartoh.com. The terms and conditions set forth below (“Terms of Use”) govern your access to and/or use of the Services which are available on or provided through MySMARTOH and/or mobile application operated by us (collectively, “Site”). We may provide other related Services and applications through the Site in the future.
The terms “we”, “us”, “our” and “MySMARTOH” refer to OH Digital Solution Sdn. Bhd. (Company No: 202001003877 (1360197-P), a private limited company incorporated under the laws of Malaysia and our Site or any mobile application downloads (collectively, ”MySMARTOH”). The term “you” or “your” refers to each user of the Site.
MySMARTOH is an Online Occupational Health platform developed by OH Digital Solution Sdn. Bhd. (Company No: 202001003877 (1360197-P). It is designed to assist organisation, occupational health professionals, service providers and others to manage their occupational health programmes more efficiently and seamlessly.
Duplication, transmission, reproduction, republication, posting or redistribution of the content of this Site or any portion thereof is strictly prohibited without the prior written consent of MySMARTOH.
The Services contained in the Site or as provided by MySMARTOH are only intended for users that is subjected to the jurisdiction of the laws in Malaysia only.
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1.
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Acceptance
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1.1
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You are required to read and accept all the Terms of Use before you can access and/or use the Services offered through this Site. These Terms of Use apply to all visitors and users of this Site. By clicking “Sign up” or “Login” or similar buttons, accessing, registering or using our Services available on the Site, you agree and consent to be bound by this Terms of Use.
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1.2
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By doing the foregoing, you also agree that you have accepted our Privacy Policy and other terms that may be displayed to you at the time you access this Site.
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1.3
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If you do not accept these Terms of Use or any part thereof, you should stop accessing and/or using this Site.
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1.4
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We cannot be held accountable for any third party infringement, breach and/or violation of your personal data or identity. Please exercise caution when you are inputting your personal data on a public Wi-FI, internet, or public computers.
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2.
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Eligibility
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2.1
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You agree and confirm that by accessing and/or using our Services offered through this Site, you are at least 18 years of age and you are legally capable of accepting and complying with these Terms of Use. Use of the Site and Services is limited to individuals and parties that can lawfully enter into contracts under the laws of Malaysia. Minors below the age of eighteen (18) years of age as prescribed under the Age of Majority Act 1971 are not allowed to use the Services without any guardian or parental supervision.
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2.2
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We reserve the right at our sole discretion to deny access to any person to this Site at any time for any reason whatsoever without prior notice.
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2.3
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If you are accepting these Terms of Use on behalf of a company, partnership, sole proprietorship or other legal entity, you represent and warrant that you have the legal authority to bind such entity to these Terms of Use, in which case the terms “you” or “your” shall refer to such business entity. If you do not have such authority or you do not agree with these Terms of Use, you must not use any of our Services. We shall not be liable for any consequences, losses or damages of any nature resulting from our reliance on any instruction, notice, document, or communication reasonably believed by us to be genuine and originating from an authorised representative of your entity.
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3.
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Changes of Terms of Use
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3.1
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We may at our sole discretion amend or modify the Terms of Use at any time without notice or liability to you and your continued access to and/or use of this Site signifies your acceptance of and agreement to be bound by the updated or modified Terms of Use. It is your responsibility to review these Terms of Use governing this Site from time to time.
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4.
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MySMARTOH Account
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4.1
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If you have an MySMARTOH account, you agree that your MySMARTOH account will be used by you only and will not be shared with or transferred to others. We will not be liable for any losses or damages resulting from or in connection with any unauthorised use of your MySMARTOH account or any failure to keep the password of your MySMARTOH account confidential. Please consult us via email on method to store your passwords safely.
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4.2
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When you access and use the Services available on this Site, you agree to provide us with true, accurate, current and complete information and other details that we may reasonably require to provide you with such services offered through the Site. In the event if you do not or deny us from providing us a true representation of the information, you shall cease to be binded by this Terms of Use.
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4.3
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By creating an account with us, you agree that you may receive communications from MySMARTOH, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email or contact us via email to unsubscribe.
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5.
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Intellectual Property Rights
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5.1
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You agree that the content of information in whatever form which you choose to provide to us through MySMARTOH (“Your Content”) is not false, intentionally misleading, defamatory, offensive, violates third party rights or contains anything that violates any law.
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5.2
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You undertake to keep us fully indemnified against any losses, damages, costs, liabilities and expenses incurred or suffered by us arising out of Your Content, or your violation of any rights of another or of any law as a result of the provision of Your Content through MySMARTOH.
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5.3
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When you provide Your Content to us for the purpose of it being used on MySMARTOH or via the Services available on the Site, including messages and sharing of information with other third parties through the Services, you agree that you have given your consent to us to use, store, process, reproduce, publish, display, distribute, transmit, modify, adapt, and create derivative works of Your Content, without any further consent from you, notice and/or compensation to you or others, subject to the relevant laws.
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5.4
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All content transmitted through the Services available on the Site is the sole responsibility of the person from whom such content originated. We do not verify the veracity of nor do we validate or endorse any content posted or supplied by you or any third party provided to us. We assume no responsibility for the content of websites linked on MySMARTOH and such links should not be interpreted as endorsement or validation by us of those linked websites. We will not be liable for any loss or damage of any nature that may arise from your use of such content.
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5.5
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MySMARTOH is the owner of all intellectual property rights in and to the Services available on the Site as well as the Site (except those pertaining to Your Content) and no other party shall have any rights over the same. All of our copyrights shall remain vested in us and shall be reserved under prevailing Malaysian laws.
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5.6
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These Terms of Use do not grant you to use any trademark, logo, branding or other intellectual property used in our Services and the Site for your own personal or commercial use.
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6.
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Prohibited Use
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6.1
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You agree that the information and content available on the Site (including but not limited to any information, text, graphics, videos, photos, software or other materials) are the sole property of MySMARTOH (save and except for Your Content) and that you will not copy, modify, sub-licence, re-sell or create derivative works of such information and content in any manner whatsoever.
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6.2
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You further agree that you will not:
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(i)
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Use the services available on the Site other than in accordance with these Terms of Use;
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(ii)
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Frame or mirror the services provided on the Site without our written authorisation;
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(iii)
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Disclose any information that you are not authorised to disclose;
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(iv)
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Use the services either directly or indirectly so as to incur liability of MySMARTOH or facilitate any illegal and/or immoral activity including but not limited to violating any of our intellectual property rights or that of others; and
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(v)
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Use any device, software, or routine that interferes with the use of the services or the use of the services by others, or is intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or communication.
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7.
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Payment
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7.1
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Some of the Services available on the Site require payment of fees. All fees are stated in Malaysian Ringgit. You shall pay all applicable fees, as required and described in the applicable Services and any related taxes or additional charges.
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7.2
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Fee paid is final and non-refundable, except at our sole discretion and in accordance with the terms governing each paid Services provided by the payment processor and/or financial institution. Final decision shall be subject to our discretion.
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7.3
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We may use a payment processor to bill you through a payment account linked to your billing account or by providing our bank account information for you to make payment to us. By making use of these payment Services on the Site, you agree to be bound by terms as laid down from time to time by the payment processor and hereby consent and authorise us to delegate the authorisations and share information you provide to us with our third party service provider to the extent required to provide such payment services to you.
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7.4
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In the event if you fail to pay your fees for the Services by any reason whatsoever, we reserve the right to restrict access to all files or Your Content that belongs to the unpaid Subscription.
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7.5
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We further reserve the right to transfer all or parts of the file (not inclusive Your Content or personal data) to the respective organisation or at such other location as may be deemed necessary by us or as provided by law without further communication to you.
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8.
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Discount Offers and Non Refundable Policy
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8.1
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You shall accept that any discount offers including vouchers, coupon and etc to substitute in whole or in parts of your obligation to make payment for our Services can only be used once and is limited and valid for the duration it is stipulated only.
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8.2
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Any unclaimed or unredeemable discount offers shall lapse or expire on the stipulated date or for a maximum of thirty (30) days from the date of receive if no date is stipulated. It cannot be claimed for money or other compensation unless informed otherwise by us.
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8.3
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Any discount offers arising from cross-platform marketing or promotional events organised by us shall be subject to the terms and conditions of the same. In any case, the use of our Services shall be subjected to this Terms of Use and be read together with the cross-platform marketing or promotional events. In the event of conflict, this Terms of Use shall prevail and our decision shall be final.
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9.
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Access
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9.1
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We will use our best endeavour to ensure that the Site and the Services are available at all times. Notwithstanding the foregoing, we do not warrant that your use of the Services available on the Site will be uninterrupted or error-free or that such services will meet your requirements. We will not be responsible for any losses or damages of any nature arising from any delays and other problems inherent in the use of communication networks and facilities for the transfer of data or use of the services through the Site.
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10.
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Access
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10.1
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Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
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10.2
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To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to:
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(i)
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The Site or any content of the Site, whether express or implied;
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(ii)
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The quality, reliability, timeliness or accuracy of legal services and/or advice provided by any third party lawyer through the Site; and
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(iii)
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The quality, reliability, timeliness or accuracy of the services provided by any third party service provider.
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10.3
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To the extent permitted by law, we shall not be liable for:
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(i)
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Any indirect, incidental, exemplary punitive, or consequential losses or damages of any kind whatsoever;
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(ii)
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Costs, expenses, losses, damages, liabilities or claims relating to your access to, use of, or inability to access or use the Services provided on the Site;
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(iii)
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Costs, expenses, losses, liabilities or damages arising out of the relationship between the users of the Site through the legal services or advice provided through the Site, including but not limited to any client debts or malpractice claims;
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(iv)
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Costs, expenses, losses, liabilities or damages or claims relating to your access to, use of, or inability to access or use services provided by or via third party service provider, including but not limited to any misappropriation and/or misuse of your personal and/or other information by any third party service provider; and/or
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(v)
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Costs, expenses, losses, liabilities, damages or claims in any manner relating to any content of this Site.
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10.4
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To the extent permitted by law, our total liability for any claim under these Terms of Use is limited to the amount you paid to use the applicable services.
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11.
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General Indemnity
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11.1
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You agree and undertake to fully defend, indemnify and hold us harmless from and against all liabilities, damages, claims, costs and expenses, in connection with or arising from your breach or non-compliance of any of these Terms of Service, your use of the Site or use of the Services available on the Site.
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12.
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Termination
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12.1
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MySMARTOH may terminate or temporarily suspend your use of the Services provided through the Site in the event that:
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(i)
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You breach or fail to comply with any material provision of these Terms of Use (if such breach or non-compliance is capable of being cured and is not cured within 14 days from notice to you); or
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(ii)
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We determine that your actions are likely to expose us to legal liability or that you have misrepresented any data or information required by us to provide you with the Services through the Site or at any other time; or
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(iii)
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You refuse to make payment of fees accrued despite two written reminders from us. You agree to waive your right to claim for any costs, losses, damages, or liabilities arising out of or related to our temporary suspension and/or termination of your access to the Site and/or the Services provided on the Site in pursuance of this clause; or
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(iv)
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If it is discovered that you are hacking, reverse engineering, launch a D-DOS attack on our servers, and/or use our Site as provided in the Prohibited Use clause; or
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(v)
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If any complaints are lodged against you for inappropriate behaviour or unintended use of the Sevices.
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12.2
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If you have paid for any Services, either party may terminate these Terms of Use with notice via email to the other. For the avoidance of doubt, fees paid will not be pro-rated and refunded.
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12.3
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As a responsible organisation we shall reserve the right to delete, destroy or transfer to you any of Your Content or personal data no later than ninety (90) days from the date thereof, in the event:
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(i)
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If you allow your Subscription to expire;
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(ii)
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If you formally request from us via email to delete Your Content of personal data;
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(iii)
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If you are terminated based on the Terms of Use contained herein; or
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(iv)
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As directed by any Relevant Authority.
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12.4
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If you desire to re-subscribe or renew our Services after the occurrence of events as stipulated in (i) and (ii), you shall be charged with the catch-up subscription price.
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13.
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Governing Law
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13.1
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These Terms of Use are governed by and are to be construed in accordance with the laws of Malaysia.
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14.
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Assignment
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14.1
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You shall not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under these Terms of Use. However, we may at any time assign, transfer, charge, subcontract or deal in any other manner, with all or any of its rights or obligations under these Terms of Use without your consent.
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15.
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No partnership
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15.1
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Nothing in these Terms of Use is intended to, or shall be deemed to, establish any partnership, agency or joint venture or solicitor-client relationship between any of the parties, constitute any party the agent of another party, nor authorize any party to make or enter into any commitments for or on behalf of any other party.
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16.
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Waiver
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16.1
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No failure to exercise or delay in exercising any right or remedy under these Terms of Use will constitute a waiver of the relevant provision or provisions of these Terms of Use. No single or partial exercise of any right or remedy under these Terms of Use will preclude or restrict the further exercise of any such right or remedy.
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17.
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Severability
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17.1
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The invalidity, illegality or unenforceability of any provisions of these Terms of Use will not affect the continuation in force of the remainder of these Terms of Use.
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18.
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Force Majeure Events
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18.1
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Neither party shall be liable for any failure or delay on its part in performing any of its obligations or for any loss or damage caused, charges or expenses incurred or suffered by reason of such failure or delay in so far as such failure or delay be occasional in any cause beyond the control of the party in default including in particular (but without prejudice to the generality of the foregoing) war, strikes or lockouts of workmen or civil commotion, administrative action, rules, regulations or legislation of government, disease outbreak, act of god, enemy action or any inevitable incident and in the event of any such cause intervening, this Term of Use shall either be suspended, terminated or continued to remain active by notification to you through our Site or email to you.
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19.
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Entire Agreement
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19.1
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These Terms of Use constitute the whole agreement between the parties and supersede all previous correspondences, discussions, negotiations, understandings, arrangements and agreements between them with respect to this subject matter.
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20.
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Support Services
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20.1
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You shall only enjoy the Support Services if you have no accrued payment with us. We reserve the right to withhold wholly or any part of any Support Service even if it has been purchased in full if we deem the Support Service is being used in an unethical, abusive or fraudulent manner.
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20.2
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You accept that any instruction we give you via our Support Service (and via any other method or service) does not constitute any legal or subject matter expert advice. For the avoidance of doubt, you accept that any instruction we give you is general information that may or may not meet your specific requirements.
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20.3
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You agree and accept that our Support Team availability and response times may be affected by email volumes, staff absence, server maintenance and upgrades of new releases or versions.
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21.
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Disclaimer of Warranties
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21.1
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Notwithstanding the Sales of Goods Act 1957 at the time being enforced, the continued use of our Services (including all contents, software, functions and operational hosting services) are provided on an “as is” basis and without additional warranty and guarantee of any kind unless otherwise informed to you.
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21.2
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MySMARTOH shall exercise its best endeavour to provide you with the best experience while subscribing or using our Services as intended. As such, we expressly disclaims any additional warranties of any kind, whether express or implied, including without limitation, title, security, accuracy, uninterrupted timely and error free service, errors in software will be corrected, service will meet user requirements, damages or injury caused by any failure of performance, computer virus, communication failure and unauthorised access that is beyond our reasonable control.
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This Terms of Use was last updated on 13 April 2021. The last version is dated 1 April 2020.
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